CRM Built for Indian MSMEs
99% of Indian businesses are MSMEs. Most still track leads in Excel, follow up on WhatsApp, and create invoices in Word. IndiaCRM gives your MSME a proper sales system without the Zoho/Salesforce price tag.
Problems every MSME owner faces
- Leads from IndiaMART, JustDial, website come to different places. Half get lost.
- No follow-up system. Hot leads go cold because nobody called back.
- GST invoicing is a separate headache with manual CGST/SGST calculation.
- Section 43B(h) compliance: late MSME supplier payments lose tax deductions.
- No visibility into sales performance or conversion rates.
- Zoho/Salesforce is too expensive for 5-10 person teams.
What IndiaCRM does for your MSME
- Auto-capture leads from IndiaMART, JustDial, WhatsApp, web forms
- Sales pipeline with drag-and-drop deal tracking
- GST invoicing with auto CGST/SGST/IGST, HSN codes, e-invoice
- Section 43B(h) compliance tracker with payment deadline alerts
- WhatsApp CRM: follow-ups, templates, bulk messaging
- Reports: conversion rate, revenue, salesperson performance
MSME-friendly pricing
Most CRMs charge Rs 800-2,400 per user per month. For 5 users that is Rs 4,000-12,000/month. IndiaCRM is free for unlimited users. free.
Free tools for MSMEs
- GST Calculator
- HSN/SAC Code Finder
- Section 43B(h) Checker
- GST Invoice Generator
- TDS Calculator
- EPF/ESI Calculator
FAQs
What is the best CRM software for MSMEs in India?
IndiaCRM is built for Indian MSMEs with lead management, GST invoicing, WhatsApp CRM, IndiaMART integration, and Section 43B(h) tracking. free.
Is IndiaCRM free for MSMEs?
Yes, free with all features and unlimited users.
Does IndiaCRM support GST invoicing for MSMEs?
Yes. Automatic CGST/SGST/IGST calculation, HSN/SAC codes, e-invoice support, GSTR-1 export.
Can IndiaCRM capture leads from IndiaMART and JustDial?
Yes. IndiaMART Push API, JustDial, TradeIndia, 99acres, and website form leads are all supported.
What is Section 43B(h) and how does IndiaCRM help?
Section 43B(h) requires payments to MSME suppliers within 45 days. IndiaCRM tracks payment timelines and alerts before the deadline.
How is IndiaCRM different from Zoho CRM for MSMEs?
Zoho charges Rs 800-2,400 per user. IndiaCRM is free for unlimited users, with built-in GST invoicing and Section 43B(h) tracking.